From: customersupport@rioaudio.com Reply-To: customersupport@rioaudio.com To:[removed] Subject: RE: RE: Escalation for Rio_ER#1114385307.16400.2#_ER#1114385307.16400.2# Date: Tue, 26 Apr 2005 10:53:03 -0500 Dear Brian, Thank you for contacting RIO. Please send us your information, name, number, address, email address, and your credit card information to my personal email [name remove]@sshl.com so that we can order the carrying case for the player. If you have any questions please feel free to contact us here at RIO. Regards- [removed] Rio Email Support customersupport@rioaudio.com * Please include all previous messages (in text format) for continuation of support and also ensure your return e-mail address is correct. Undeliverable messages will be deleted. * [OLD EMAILS SNIPPED]