Updated: 12/08/02 |
Date: | added - 9/8/02 |
Location: | War Memorial Drive, Peoria IL. |
Reason: | I should probably start off by mentioning that IHOP has been historically one of my
favorite places to eat. I still remember today how special it was for me when my mother would take
me there for a special treat before dropping me off for school. You can also verify with my wife,
that I try go to at least one of them on every vacation. That is probably due to the fact that Peoria
never had one of their own. This all changed several months ago when a new one opened up in the area.
You can imagin my excitement and needless to say made a special point of going there for dinner (yes, I
like pancakes for dinner) about two months after it opened. First off, the only place we could sit was
in the smoking section. I find it odd that a smoking section even existed in a new restaurant, but
we decided it was better than waiting around for another seat. We got seated at an incredibly dirty
table, but due to the number of customers, we figured that the busboy hadn't go to the table yet.
After watching the waitress pass us buy numerous time, we finally stopped her and asked her if we could
get the table cleaned off. Once the table was cleaned, we put in our order. It turns out that the
waitress pointed out that our additional options were actually part of another combination option that
was cheaper. Credits should go to the waitress for noticing this. All of a sudden, another customer
spilt here soda all over the booth she and her family were sitting at. Luckily for the customer they
were on their way out, so they simply apologized to their waitress and left. Rather than cleaning
the mess up right away, they left it for over 10 minutes allowing it to run off both edges of the
table and onto the seats - from there the floor. Fascinated by this, we decided to keep an eye on
that table to see what they did with it. Get this, they started cleaning it up when they were told that
another family needed to be seated there. Rather than explain the situation, they quickly brushed the
soda from the booth onto the floor and tried to kick the ice under the booth. Although there was no way
that it could have been cleaned properly, they seated the family there anyway.
After 45 minutes, our food finally arrived. Yes, that is 45 minutes to make pancakes - their specialty.
First off, one of the pancakes had a green splotch on it which we were never able to identify. The
other ones looked okay, so I figured I would start with those. I then went for the hashbrowns which
I discovered contained two Frito chips. Once I dug into the eggs, I noticed there were tomatoes
in there as well. There is a point when a situation becomes so unbelievable, that it becomes comical.
We were laughing hysterically if that gives you any indication on how things were going.
Just when we thought we had seen enough, two guys in the booth next to us finally caught the attention
of their waitress (after at least 4 attempts to flag her down). One of the guys pointed to the glass
above the top of his booth and asked her to identify something on it. She proceeded to explain that
the etching on the glass was suppose to represent the international aspects of IHOP. After patiently
waiting for the explanation to complete he restated his question "no, what is THAT!" and pointed to
a specific portion of the glass. Turns out he was trying to figure out what was smeared on the glass
- was obviously somewhat concerned about it. She managed to get a wet towel and clean it up to the
individuals satisfaction.
Topping it all off, we were waiting for our check when the busboy came by and started cleaning up a
table next to us. As he turned away from the table, he accidently threw a bunch of food and utensils
on the floor that were stacked above the sides of his container. Rather than correct the situation, he simply
moved to the next table and started piling on more plates. I am not sure if this was ever cleaned
up since it was still there when we finally got our check and left. All in all, this has to be one of
worst experiences we have ever had eating out. It will be interesting to see just how long this place
stays around - and no, we will never go there again.
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